• Inbound Customer Service
• Outbound Appointment Setting and Sales
• Web Chat
• Email Handling
• Data Entry
• Back Office
• Book Keeping and Shared Services
• Tech Support

Back Office

Contact Innovations has helped transition our clients’ back office work into an efficient, smooth running mechanism that can dramatically improve service delivery.

Some of our back office support functions are:

• Document management
• Transaction Processing
• Scheduling and Forecasting

With Contact Innovation taking care of the details, our clients can focus more on their customers as well as other processes that require their valuable time and attention.