Contact Innovations University

Contact InnovationsUniversity is a learning and development initiative that acts as a platform to support associate development. As we encourage our associates to grow and stay with the company, Contact InnovationsUniversity holds online courses and instructor-led training programs that feed into our associate’s career development plans. Its comprehensive course catalog offers skill-building modules as well as knowledge-enhancing workshops that aim to compliment any training environment for an enhanced learning experience for all users.

Contact InnovationsUniversity is a comprehensive tool that will provide reports on success rates, trainee performance and attendance. The reporting tool can also balance the courses completed with the metrics of the associate during the pre and post training stages. This further aligns with the Contact Innovationsphilosophy of continuing education for all employees to reach their goals within Contact Innovations. Contact InnovationsUniversity can also prompt our Supervisors to queue courses to associates based on development areas through a simple search function.